How to Order
Placing an order in our website is simple. Browse through our collection of hand-woven bags and accessories, select your desired items, and add them to your cart. Once you are ready to complete your purchase, proceed to the checkout page, provide your shipping and payment information, then place your order. After successful payment, you will receive an order confirmation email. Shipment of the bags will commence upon payment verification.
Pre-Ordering your Speranza
In case your preferred color, pattern and/or style is not available on-hand, you can pre-order your choice of bag by simply going to the “Pre-order My Speranza” page.
Browse through our collection of Speranza bags and accessories, and select your desired base bag model. Once you have selected your base bag, choose your preferred color under Color 1. If your preferred base bag is a two toned type, you should be able to choose both Color 1 and Color 2. For references, browse through the Color Catalogue and Base Bag Model Catalogue provided on the page.
After you have selected your desired items, add them to your cart, and proceed to checkout. Provide your shipping and payment information on the Checkout page, then place your order. After successful payment, you will receive an order confirmation email. Please note that pre-order of items will have 2-4 weeks production lead time. Shipment of the bags will commence upon availability of the pre-ordered items with payment confirmation. We will inform you of the availability and delivery status of your order.
In any case that your preferred bag is missing from the Base Bag Model Catalogue for pre-order, please be aware that we have already discontinued some of our bags as we will be releasing new ones this 2024. However, if you want to order previous models or those that are not included in the Speranza Bag Model Catalogue, you can still pre-order it through our website's "Customize my Speranza" page. Simply attach a photo of the bag model you wish to order and we will assess the feasibility of production and update you.
Customizing your Speranza
Did you know that you can create your own personalized Speranza? Yes, that's right! You can have a unique and one-of-a-kind bag or accessory that perfectly suits your style and needs. Customization in color, pattern, and/or size is attainable. Simply go to the "Customize my Speranza" page, fill up the form provided, and indicate the customization that you would like to have. Please specify the exact color to use and the base bag model you'd like, as per the Speranza Color Catalogue and Base Bag Model Catalogue provided on the page. If you have any sample photos or drawings capturing the customization you would like to request, you can upload file/s in the form. Click "Submit" once the form has been completed.
We'll assess and give feedback on the feasibility of your request. Please note that customizations will incur an additional fee on top of the base price of the bag model. We will send you the quotation based on your requirements within 2-3 business days. Should you need assistance with your customization requests, please don't hesitate to reach out to us via email at shop@speranzaph.com.
For customized bags, there is a production lead time of 3-5 weeks. Shipment of the bags will commence upon the availability of customized items with payment confirmation. We will inform you of the availability and delivery status of your order.
Contact Us!
Our dedicated customer service team is here to assist you. Please reach out to us by email at shop@speranzaph.com, by phone at (63)9178990531 / (63)9178544799, or at any of our Social Media Platforms (Facebook or Instagram: @Speranza.ph). We strive to respond to all inquiries promptly and provide you with the best possible assistance.